Tag Archives: how crm helps managing customer relationship

Have You Tried CRMing It?

Growing your business means strengthening your business relationships. If you want to see profit increases, Return of Investment (ROI) escalation and skyrocketing productivity numbers, then you need to start CRMing your business experience. Signing up for cloud based Customer Relationship Management (CRM) software gives your organization a fighting chance in your consumer market. Every aspect of the customer experience is enhanced to complement one another and ensure … Read More

Do We Know Each Other?

How Well Do You Know Your Customer?   If you only know the name and billing processes of your customers, then you are severely ill-equipped! Good customer service and customer relationship management (CRM) is all about knowing your clientele and being proactive with customer satisfaction. There is no rule saying you can’t be friends with a client. Whether you join them on the golf course … Read More

What’s in a Name

What’s in a Lead?   “Just a name, just give me one name and I’ll make all of your dreams come true!” Sometimes the attitudes surrounding Lead Generation can seem like an uphill battle in search of a contact you can make a connection with. As a sales and/or marketing professional, your efforts reach far and wide to bring consumers to your business and turn … Read More

Fear of Consumer Behavior

There are countless phobias these days and the amount of anxiety that a business owner can face can generate a few creative fears all by itself. The trick is to tackle the obstacles that you can control and watch the rest fall into place. More often than not, business owners precariously walk the line between the educated estimate and the proven plan of action. A … Read More

Are You CRM-ing or IRM-ing, or Both?

Customer Relationship Management (CRM), and the software tools associated with its effectiveness, is a common practice in the business world. Happy customers equate to loyal customers that come to depend on what you have to offer. Whether it is services, products or both that you provide, building strong and lasting customer relationships is key to a successful future. While relationship management is vital, Influencer Relationship … Read More

How Does Quality Customer Service Enhance Your Company/Client Relationship?

Good customer service has numerous impacts across your company, but it’s certainly the most important as it relates to your clients and their relationship to your business. Having a customer service action plan and protocol is critical to achieving your goals and constantly promoting this positive relationship. Available Customer Service Customer service needs to go deeper than having a company-wide commitment to putting the client … Read More