Monthly Archives: April 2016

Do We Know Each Other?

How Well Do You Know Your Customer?   If you only know the name and billing processes of your customers, then you are severely ill-equipped! Good customer service and customer relationship management (CRM) is all about knowing your clientele and being proactive with customer satisfaction. There is no rule saying you can’t be friends with a client. Whether you join them on the golf course … Read More

What’s in a Name

What’s in a Lead?   “Just a name, just give me one name and I’ll make all of your dreams come true!” Sometimes the attitudes surrounding Lead Generation can seem like an uphill battle in search of a contact you can make a connection with. As a sales and/or marketing professional, your efforts reach far and wide to bring consumers to your business and turn … Read More