Monthly Archives: November 2018

How to Improve Real-Time Customer Service with a CRM Solution

How to Improve Real-Time Customer Service with a CRM Solution In today’s competitive environment, retaining customers is by far the greatest challenge for businesses in every industry. Because providing quick customer service is key to success, a customer relationship management (CRM) solution is now indispensable. Strategic use of a CRM can greatly improve efficiency, which gives customers the personalized attention they need to maintain loyalty … Read More