Category Archives: Business

CRM Red Carpet Roll Out

Roll Out the CRM Red Carpet   Rolling out the red carpet for a CRM system might seem silly, but it’s actually an important first step to getting everyone on board with the new Standard Operating Procedures (SOPs). Some people might not be comfortable asking questions in at the outset of a new project, so it’s in your best interest to walk them through vital functions. They … Read More

Valuing Engagement: Capitalizing Customer Effort

It might sound silly, but the secret to top customer engagement is actually not using a particular system. It’s simply about consistency, but using the right program can make life easier for you to gain that consistency and allow you to make changes relatively quickly.cloud-based crm is one way that you use consistency and planning ahead to get the most out of engagement. It also brings in … Read More

According to Our CRM Data…

It does not take a true analytics minded professional to capitalize on his or her business’s implementation of CRM software. It does, however, take that true analytics driven professional to reap all of the additional benefits that a formidable CRM has to offer. Positive Customer Relationship Management (CRM) is a vital asset for any business to be proud of.   What better way to realize … Read More

Sales Management vs CRM

Sales Management vs Customer Relationship Management   There is a thin line between sales management and client relationship management (CRM). Where Sales focuses on “the close”, client relationship management focuses on cultivating of customer value. CRMs make sure the “close” is recurring. CRM, much like Business Development (or BD), does the groundwork for the Sales process. With the help of cloud-based CRM software, a sales team is equipped … Read More

Summer CRM

  It may not be June 20th but it is certainly starting to feel a lot like summer. Graduations are finishing up, school semesters are finished or almost out and vacations are on the books. Many executives are now focusing on how to stay tuned in to what is going on in the office while they are away. With a cloud based customer relationship management … Read More

Customer Relationships Matter

You Can’t C.R.M without the “R”   The eZnet CRM (Customer Relationship Management) solution, by way of the Virtual Stacks developers, is only as good as the information you feed it. The successful running of any business involves the cultivating of professional contacts, connections and networks. Once those connections become mutually beneficial relationships, your network is forged or simply grows. A cloud based CRM system … Read More

Do We Know Each Other?

How Well Do You Know Your Customer?   If you only know the name and billing processes of your customers, then you are severely ill-equipped! Good customer service and customer relationship management (CRM) is all about knowing your clientele and being proactive with customer satisfaction. There is no rule saying you can’t be friends with a client. Whether you join them on the golf course … Read More

What’s in a Name

What’s in a Lead?   “Just a name, just give me one name and I’ll make all of your dreams come true!” Sometimes the attitudes surrounding Lead Generation can seem like an uphill battle in search of a contact you can make a connection with. As a sales and/or marketing professional, your efforts reach far and wide to bring consumers to your business and turn … Read More

Is Today #Trending?

One thing that attracts the continued interest of your customers and target market is the freshness of your content and themes. Every day of the calendar year is recognized as some sort of declared holiday so why not embrace the clichés and themes, no matter how traditional and respected or new and silly! Sign up for a platform that can bring you closer to your … Read More

Social Media Loved Women’s Day

Women’s Day rocked its 2016 Trending! International Women’s Day just passed us by and like every ‘barely there’ holiday, we were left wondering “Is that really a ‘thing’?” To answer that question; you bet it is! March 8th has been deemed the special day honoring all things great about the female sex since the early 1900’s. Yet how is that most people have never heard … Read More