Customer churn is a phenomenon that affects businesses both large and small in equal measure. If you are in the business world, you understand the importance of retaining your customers. As a business owner, you spend a lot of time and money on acquiring new customers. But if you’re not successful in retaining them, it will be difficult for you to survive in today’s competitive … Read More
When planning the implementation of a new CRM for your company, or when bringing your employees on board to implement any program for that matter, think not just about the short run but also how this program will retain its importance in the long run. CRM implementation can require some effort that can take some time on your part, but it can pay off tremendously … Read More
While a CRM system is incredibly useful and can help your business in a variety of ways, it can also be very confusing to those who know little about it. So how do you go about integrating a CRM system into your company? The easiest way is for a CRM implementation team to guide you through the process. A Critical Part in the Implementation Process … Read More
One of the best ways to ensure that you use a CRM in the most effective way is to follow several tips for optimal understanding across the board. The more that your team is clear about how to use the system effectively, the more likely it will be easier to discuss buy-in and get everyone on the same page. What follows are some of the … Read More